Protecting What Matters Most

Pets are part of the family and that’s why protecting them is always a priority. Pet insurance exists because you should never have to make a difficult decision concerning your pet’s healthcare for financial reasons.
Pet insurance can help reimburse towards the cost of certain veterinary and pet healthcare bills for pet parents.


With PetPartners, you have the opportunity to take your pet to any licensed vet in the U.S. or Canada. Pay your vet as usual, then submit your veterinary bill along with a claim form for reimbursement. See how convenient it can be to manage pet health costs with us.

Why is Pet Insurance Important?

vet bills

$200 - $400

Every 6 seconds a
pet owner gets
an emergency vet
bill of


Number of pets
that need
emergency care
each year

1 in 3

we're passionate

"The memories we look back on as pet parents should be full of love and laughter, not the times we worried about our sick or injured pet. I love that I can help pet parents provide high-quality care for their pets, so they can all get back to creating happy memories."

~Jasmin T., Channel Sales and Marketing Specialist 


What to Know About Pet Insurance

Pet insurance and human health insurance are not as similar as you think. These frequently asked questions from fellow pet parents will shed some light on the differences.

  • Can I use my current vet?

    Because pet insurance works on a reimbursement basis, you can visit any licensed vet in the US or Canada - including emergency and specialty vets!

  • Is there a discount for more than one pet?

    We understand you can't pick a favorite, so enroll all your four-legged family and receive a 5% multi-pet discount.**

  • Is there an age limit?

    Our policies are for cats and dogs eight weeks old and above! We consider ourselves your pet insurance partner for life and won't cancel your policy because your pet is getting older.

  • What's the waiting period before coverage begins?

    All pet insurance companies require a waiting period after enrollment before coverage can take effect. We offer short waiting periods to ensure you can start benefiting from your policy quickly!

    Here’s a full list of waiting periods:

    • Accident/Injury – 2 days
    • Illness – 14 days
    • Cruciate Ligament Related Condition – 180 days
    • IVDD (Intervertebral Disc Disease) – 180 days
    • Pre-existing conditions – 365 days
  • Are pre-existing conditions eligible for coverage?

    PetPartners offers customers coverage for pre-existing conditions*** across all of its Accident and Illness plans after 365 days of continuous coverage. We cover commonly excluded symptoms and conditions such as cancer, urinary tract infections, chronic ear infections, gastrointestinal issues, and more.

  • Can I choose my deductible?

    PetPartners offers a variety of deductible options so you can build a plan that fits your budget.

  • What is co-insurance?

    Coinsurance means Your portion of Covered Expenses after the Deductible is met.

  • Is there wellness/preventative care coverage?

    Yes, there is Preventative Care Coverage that can help save you money on annual visits and routine care including flea and tick preventatives, vaccinations, and more!