Contact PetPartners

Toll Free: 1-866-774-1113
Fax: 1-919-859-8193

Due to Hurricane Florence, our office will be closed on Friday September 14th. We are making every effort to keep our phones, chat and email operational on Thursday and Saturday while our staff work from the safety of their homes, however unexpected power outages may affect our capabilities. We apologize for any inconvenience.

Claims & Mailing

To contact us by postal mail or to submit a claim, please use the address below.

P O Box 37940
Raleigh, NC 27627-7940

By Email

The PetPartners corporate office is closed for the following holiday observances:

  • New Year's Day Monday, January 1st
  • President's Day Monday, February 19th
  • Good Friday Friday, March 30th
  • Memorial Day Monday, May 28th
  • Independence Day Wednesday, July 4th
  • Labor Day Monday, September 3rd
  • Thanksgiving Thursday, 11/22 - Friday, 11/23
  • Christmas Monday, 12/24 - Tuesday, 12/25