Base Coverage
Caring for Your Pet Starts Here
We understand that unexpected vet visits are always a possibility. When pets are sick or injured, it can be a stressful time for pet parents. Our base coverage plans are designed to support you when you need it, allowing you to focus more on your best friend and less on expensive vet bills.
TWO TYPES OF COVERAGE
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Free-Look Period
If you are not completely satisfied within the first 30 days of your full-term policy, we will refund 100% of your premium as long as no claims have been filed.*
we're transparent
Compare what’s eligible for coverage
Conditions / Diagnostics | Accident & Illness Coverage | Accident Only Coverage |
---|---|---|
Surgery | ||
X-Rays | ||
Broken Bones | ||
Toxin Ingestion | ||
Laboratory Tests | ||
Prescription Medications | ||
Hospitalization | ||
Emergency Care | ||
Cancer | ||
ACL Conditions | ||
Physical Therapy | ||
Allergies | ||
Hypothyroidism | ||
UTIs | ||
IVDD | ||
Acupuncture | ||
Chiropractic | ||
Vitamins & Supplements | ||
Herbal Therapy | ||
Behavioral Problems |
What Pet Insurance Does Not Cover
This is a beloved pet you’re taking care of, so we believe you should be informed about what to expect from your policy. That’s why our terms and conditions clearly explain what is and isn’t covered.
Examples of items we don’t cover include:
- Parasites
- Breeding
- Experimental treatments
- Elective procedures
- Grooming
- Nail trims
- Anal gland expression
"As a pet parent, I understand the love and care that goes into taking care of our pets as well as the confusion that comes with insurance. I really enjoy meeting these two things in the middle to ensure everyone gets the care and coverage they want!"
~Katlyn, Customer Care Team
PetPartners Perks
When you enroll with us, you become part of a larger pet parent community, and that means you’re not in this alone. Here are just some of the ways we can support you and your pet.
TailTrax
Free membership to this all-in-one app that makes it easy for pet parents to access everything they need to support their pet’s health and well-being, anytime, anywhere.
24/7 Vet Helpline
Call our veterinary support line day or night — We’re here for your questions, concerns, and pet emergencies.
Expert Customer Care
Ask our team of pet-loving experts to walk you through your policy options.